Attendees

You want to know how attendees log into an event.
Scenario You went through registration, secured a ticket, and now you want to access your schedule, videos, and other amazing content the Event Organizer ...
Thu, Sep 16, 2021 at 11:02 AM
I wasn't able to complete my purchase for the event that I want to attend
Errors on the last page of registration normally happen due to some of the fields not being filled in with the appropriate information. Ensure that you fill...
Thu, Sep 16, 2021 at 11:17 AM
You want understand the user experience from a mobile device
Browsing through the event As you might have seen on our accessibility doc, we're compatible with the latest 3 versions of Chrome on desktop, tablet a...
Wed, Oct 13, 2021 at 9:04 PM
You want to know what your attendee quota is
Scenario Your event tickets are selling like hotcakes! But you notice that you've reached your maximum number of attendees - here's a quic...
Thu, Sep 16, 2021 at 11:42 AM
You want to remove an attendee from your live event
Scenario Maybe you've issued a refund and now you want to remove this attendee from your event so they no longer have access to your content. Read be...
Thu, Sep 16, 2021 at 10:57 AM
You want to know what happens if you enable the setting for a private event
Scenario You're setting up your event and notice the option Is Private? under Event Setup > Settings > Event Basics. But what does this mean?  ...
Thu, Sep 16, 2021 at 10:59 AM
You want to know why you are seeing a charge from HeySummit on your bank statement, PayPal account or card statement.
No need to worry - HeySummit is a platform for Event Organizers to create virtual events. You probably purchased a ticket for a virtual event and didn...
Mon, Oct 18, 2021 at 12:48 PM
You want to know what ticket(s) you have purchased for an event and what sessions you can access
Scenario You’ve purchased a ticket for an event and want to confirm what sessions you can access. Note that you're able to add sessions to your perso...
Mon, Oct 18, 2021 at 12:48 PM
You want to know how to restrict who can sign up for your event
Scenario You want to limit registrations to just people within your company. Or maybe you want to block people from using a non-work email address. Maybe ...
Thu, Sep 16, 2021 at 11:01 AM
You want to know about password login for your attendees
You want to have your attendees use a password to log in to your event with their email. If you created your event after July 5th (and it isn't cloned ...
Thu, Sep 16, 2021 at 11:04 AM