Attendees

You want to know how attendees log into an event.
Scenario You went through registration, secured a ticket, and now you want to access your schedule, videos, and other amazing content the Event Organizer m...
Fri, Nov 26, 2021 at 5:29 PM
Purchasing problem
Scenario When registering your information with HeySummit, you are having problems purchasing the event you would like to attend. Quick Start Errors o...
Sat, Nov 5, 2022 at 1:52 PM
Understanding the user experience from a mobile device
Scenario You would like to know what your summit will look like on a mobile device and also are interested in how to navigate your way around. Quick S...
Mon, Nov 14, 2022 at 6:08 PM
How to find the attendee quota
Scenario Before your event has started, you notice that you have reached your maximum number of attendees. Here is how to find your attendee quota. ...
Tue, Jan 17, 2023 at 9:47 PM
Removing an attendee from a live event
Scenario Maybe you've issued a refund and now you want to remove this attendee from your event so they no longer have access to your content. Read bel...
Thu, Oct 13, 2022 at 8:53 PM
What happens if you enable the setting for a private event?
Scenario While setting up your event, you are wondering what does 'is private' mean? Quick Start Event setup > Event basics > Is this ...
Wed, Oct 12, 2022 at 8:03 PM
HeySummit charge showing up on a statement
No need to worry - HeySummit is a platform for Event Organisers to create virtual events. You probably purchased a ticket for a virtual event and didn&#...
Mon, Nov 14, 2022 at 7:27 PM
You want to know what ticket(s) you have purchased for an event and what sessions you can access
Scenario You’ve purchased a ticket for an event and want to confirm what sessions you can access. Note that you're able to add sessions to your perso...
Mon, Oct 18, 2021 at 12:48 PM
You want to know how to restrict who can sign up for your event
Scenario You want to limit registrations to just people within your company. Or maybe you want to block people from using a non-work email address. Maybe y...
Thu, Jan 13, 2022 at 6:03 PM
You want to know about password login for your attendees
You want to have your attendees use a password to log in to your event with their email. If you created your event after July 5th (and it isn't cloned ...
Thu, Sep 16, 2021 at 11:04 AM