General Information

Understanding the roles and permissions in your event
Scenario You would like to add other people to your event - Team Members, Speakers, Hosts - but you're not sure what it all means, and what permission...
Thu, Nov 17, 2022 at 6:37 PM
Signing in as a team member
Scenario You have been sent an email invite to sign in to your event dashboard as a team member. A speaker login is different from a team member login. ...
Thu, Nov 17, 2022 at 7:14 PM
You want to add a team member
Scenario You want to add a team member to your account. Here's how!  P.S. you can also watch a video tutorial. Quick Start Head to heysummit.c...
Wed, Nov 10, 2021 at 11:31 AM
What is an evergreen summit?
Scenario While on our Professional or Business Plan, or any plan purchased after 1st July 2021, you have seen the term 'evergreen summit' bein...
Thu, Nov 17, 2022 at 7:20 PM
What is a test event?
Scenario There are many reasons to experiment with a test event before launching your actual event: You would like to test out HeySummit and see how ever...
Sat, Nov 19, 2022 at 11:25 AM
Example summits
Scenario Before setting up your first event, you would like to get some inspiration and see some existing/ past summits.  Quick start First, cl...
Sat, Nov 19, 2022 at 1:59 PM
Making a feature request
Scenario As a team of highly-motivated individuals, we're always on the hunt for ways to make HeySummit the best summit hosting platform for your e...
Thu, Oct 13, 2022 at 8:36 PM
You want to know if you can change your subscription plan after your event is over
Scenario Your event is over, and you want to keep your account active so that attendees can access replays. You are considering downgrading your plan to...
Wed, Nov 17, 2021 at 8:52 PM
How to start a HeySummit trial
Scenario After reading the information on our website, you are interested in trying out HeySummit for an upcoming event.  Quick Start Head to our pric...
Sat, Nov 19, 2022 at 11:30 AM
Providing support: tools and resources
Scenario While creating your event, you would like to know what support is available.  Quick start Learning Summit A series helping you to lear...
Thu, Oct 13, 2022 at 8:32 PM