Event Access

Why can't I login with my Magic Link?
Scenario You have registered for an event and followed our steps for logging in to the event site. However, you're running into some issues and can&#x...
Wed, Oct 6, 2021 at 7:50 PM
You're seeing an error when signing up for HeySummit with the phone number field
Scenario You've decided to sign up for a HeySummit account to create your next event, congrats! We're happy to work with you.  Quick Fix Alt...
Thu, Sep 16, 2021 at 10:43 AM
You can't sign in to your affiliate dashboard
Scenario You're trying to access your HeySummit affiliate dashboard, but you can't seem to get in (error message: Page Not Found). Q...
Thu, Sep 16, 2021 at 11:10 AM
What happens if I make a speaker or session "inactive"?
Scenario You've been creating your event, but some of your Speakers haven't confirmed attendance, so you've disabled them or made them inac...
Thu, Sep 16, 2021 at 11:11 AM
Troubleshooting attendee access issues when your Event is live
Summary After putting in so much work to make your event a success, the last thing you want is any issues for attendees on the day - but sometimes these t...
Thu, Sep 16, 2021 at 11:11 AM
You suspect HeySummit is down
Scenario You’ve just attempted logging into your summit and you are getting unexpected errors. Here’s what can be done about it. Quick start If you are a...
Wed, Oct 13, 2021 at 2:35 PM