Event Access

Why can't I login with my Magic Link?
Scenario You have registered for an event and followed our steps for logging in to the event site. However, you're running into some issues and can&#x...
Wed, Nov 24, 2021 at 9:52 PM
You're seeing an error when signing up for HeySummit with the phone number field
Scenario You've decided to sign up for a HeySummit account to create your next event, congrats! We're happy to work with you.  Quick Fix Althou...
Wed, Nov 24, 2021 at 9:52 PM
You can't sign in to your affiliate dashboard
Scenario You're trying to access your HeySummit affiliate dashboard, but you can't seem to get in (error message: Page Not Found). Quick fi...
Wed, Nov 24, 2021 at 9:51 PM
What happens if I make a speaker or session "inactive"?
Scenario You've been creating your event, but some of your Speakers haven't confirmed attendance, so you've disabled them or made them inact...
Wed, Nov 24, 2021 at 9:51 PM
Troubleshooting attendee access issues when your Event is live
Summary After putting in so much work to make your event a success, the last thing you want is any issues for attendees on the day - but sometimes these th...
Wed, Nov 24, 2021 at 9:50 PM
You suspect HeySummit is down
Scenario You’ve just attempted logging into your summit and you are getting unexpected errors. Here’s what can be done about it. Quick start If you are a...
Wed, Oct 13, 2021 at 2:35 PM
Do I still have access if I cancel subscription and can I pause my account?
Scenario Your event has ended and you no longer need your subscription but you want to know if you can still access the contents of your event if you ca...
Thu, Dec 9, 2021 at 2:01 PM
You want to know why an event is missing from your dashboard
Scenario You're an Event Organizer or a Team Member wanting to view an event that you know was created but you can't see it on your dashboard.  ...
Thu, Dec 9, 2021 at 2:10 PM