Payments

Payment problem
Scenario As the HeySummit account holder, you are receiving emails from HeySummit stating that your payment was unsuccessful or you've been locked ...
Thu, Oct 13, 2022 at 8:54 PM
You want to troubleshoot setting up Stripe
Scenario You've tried to set up Stripe under Event Setup > Payment Methods. Still, you are seeing an error message that says something like &qu...
Wed, Nov 24, 2021 at 9:45 PM
Why have I not received my payout?
This article covers a feature that is not offered after November 24, 2021.  HeySummit no longer operates a payout system. By 24 November 2021, all Event Or...
Wed, Nov 24, 2021 at 9:38 PM
You want to issue a refund
Scenario Sometimes, people buy tickets to events and realize, for a variety of reasons, that they've changed their minds. This article covers a ...
Wed, Nov 24, 2021 at 1:36 PM
You want to know about taxes and fees when it comes to your tickets on HeySummit
Read on to find out about taxes and ticketing on your events HeySummit does not add any VAT or other taxes onto your ticket sales for customers, and it ...
Thu, Nov 11, 2021 at 12:29 PM
How does HeySummit manage VAT for Event Organiser subscriptions?
Scenario After setting up your company details on HeySummit, you would like to know how VAT is managed.  Quick Start If you are a UK customer, we'...
Sat, Nov 19, 2022 at 12:38 PM
You want to know how to connect your PayPal account to your event
Who can use PayPal to process ticket sales payments? You can use PayPal as your Custom Payment Provider if you have a Business account with PayPal. Don...
Wed, Nov 24, 2021 at 9:40 PM
You want to add a payment gateway to accept payments.
Scenario You're ready to start selling tickets and watching your attendee list grow, but you need to be able to take in the money and manage your ...
Wed, Nov 24, 2021 at 9:50 PM