Tickets

You want to offer a discounted ticket price for a limited time only
Scenario If you want to select a specific range of dates for when a ticket will be available at a certain price (for example 50% for one week only),...
Thu, Sep 16, 2021 at 10:58 AM
You want to know what Pre-Registration is
More of a visual learner? Check out our video: How to take pre-registrations with HeySummit from HeySummit on Vimeo. When creating your event on HeyS...
Thu, Sep 16, 2021 at 10:59 AM
You want to set up a group ticket or bulk-purchase ticket.
Scenario You have an event all set up and now you're eager to sell tickets. You're wondering if there's a way for one person to buy...
Mon, Oct 18, 2021 at 12:48 PM
You want to know if you can sell all-access passes for an inactive event
Scenario Your event is over, but you're wondering if you can still sell all-access passes for the replays. Quick start An inactive ...
Thu, Sep 16, 2021 at 11:00 AM
You want to know if attendees can pay by check
Unfortunately your attendees cannot pay via check through HeySummit's registration process.  Below are the payment methods that HeySummit supports th...
Mon, Oct 18, 2021 at 12:49 PM
You want to know how to connect your own Stripe account
Scenario You're on the Business or Success plan and are looking to connect your own Stripe account to your event in order to process all payments for ...
Wed, Oct 20, 2021 at 10:17 PM
You want to change the currency of your tickets
Scenario You're holding an event and want the currency that your tickets are shown in at checkout to be something other than the default USD.  Quic...
Thu, Sep 16, 2021 at 11:08 AM
You want to know what happens if you change permissions on a ticket after people have secured it
Scenario You have a ticket set up under Revenue > Tickets and now you've made a tweak to the permissions by clicking ... > Edit Record and then...
Mon, Oct 18, 2021 at 12:52 PM
What happens if I delete a ticket?
When you delete a ticket type under Revenue > Tickets, the attendees who held that ticket will still have access to the content as per the permissions of...
Thu, Sep 16, 2021 at 11:11 AM
What do I do if I see "no tickets apply to X talks" in my talk settings
Scenario You've set up your sessions under Content > Talks, but you can see that one or more has the warning below. Quick Start The reason ...
Thu, Sep 16, 2021 at 11:11 AM