Tickets

Offering a discounted ticket price for a limited time
Scenario While setting up tickets for your event, you would like to select a specific range of dates for when a ticket will be available at a certain pr...
Tue, Mar 7, 2023 at 7:06 PM
What is Pre-Registration?
Scenario You would like to know what Pre-registration means.  Quick Start When creating your event on HeySummit, your event is automatically s...
Tue, Mar 7, 2023 at 7:57 PM
Setting up a group ticket or bulk-purchase ticket
Scenario After setting up your event, you are now eager to sell tickets. You are wondering if there is a way for one person to buy multiple tickets in ...
Tue, Dec 20, 2022 at 3:54 PM
Selling all-access passes for an inactive event
Scenario Your event is over, but you're wondering if you can still sell all-access passes for the replays. Quick start An inactive event (i...
Wed, Nov 9, 2022 at 7:23 PM
Connecting your Stripe account
Scenario You want to connect your own Stripe account to your event in order to process all payments for your ticket sales. If you do not already have one, ...
Tue, Dec 20, 2022 at 4:04 PM
You want to change the currency of your tickets
Scenario You're holding an event and want the currency that your tickets are shown in at checkout to be something other than the default USD.  Quick S...
Tue, Mar 7, 2023 at 8:04 PM
Changing permissions on a ticket after people have secured it
Scenario You have a ticket set up under Revenue > Tickets and have now changed the ticket permissions by clicking ... > Manage Ticket and then pressi...
Tue, Mar 7, 2023 at 9:44 PM
Deleting and customising tickets
Scenario While setting up your summit, you would like to know more information about deleting and customising tickets.  Quick Start When you delete a ...
Tue, Mar 7, 2023 at 8:18 PM
'No linked tickets' problem
Scenario You have set up your sessions under Content > Talks, but you can see that one or more has the warning below. Quick Start The reason t...
Tue, Mar 7, 2023 at 9:56 PM
Hiding an active ticket
Scenario Maybe your event includes a promotional ticket that's only available for a limited time. Once the promotion is over, you'd like to remove ...
Wed, Mar 8, 2023 at 4:03 PM