Scenario
Having chosen to use a pre-recorded talk for your summit or are trying to set up a replay, you have encountered an error. The video isn't showing up when you preview your summit page. Here are some tips to ensure you've got the correct Video ID/ URL entered into HeySummit.
Quick start
If using one of our specific streaming providers with their logo listed (such as YouTube Live or Vimeo Live), make sure you enter the video ID, not the full URL.
Here are some common options for video hosting platforms and where to find the Video ID for each:
- Hippo Video
- YouTube
- Vimeo (See related article "You want to use Vimeo with HeySummit")
However, if you are using the 'Custom URL' option, you can enter the full URL of the stream or external URL you want to send your attendees to for this talk, e.g., WebinarJam, Zoom Meetings Airmeet.
