While setting up your event, you are wondering how attendees receive a receipt. 

Quick Start

Attendees automatically receive a receipt email upon completing their checkout.

Once an attendee has registered for your event and paid for their ticket they will receive a receipt via email. 

Here's how the content of that email would look:


You can check that this event email template is turned on, or turn it off if you prefer it not be sent, by going to Emails > Attendee Emails

Toggle the button to the right of ‘Payment Receipt’ to activate the email template. It will show as 'Live' if it is currently active.


If attendees need a more detailed receipt, including payment method, contact us at with the attendee email address and the email address that you would like this to be sent to (if different).