Scenario
Maybe you've issued a refund and now you want to remove this attendee from your event so they no longer have access to your content. Read below for the steps to continue.
Quick Start
- Head to Reporting > Attendees.
- Use the search bar to quickly find who you are looking for.
- Click on the dotted menu ... next to the attendee's information.
- Click on Delete.
They'll now disappear from the registration list and no longer have access to your event.
If you would like to remove more than one attendee at a time:
- Head to Reporting > Attendees.
- Check the box to the left of the attendees' email address.
- Once you have chosen all the attendees you would like to delete on the page, click the 'Delete Selected' button at the bottom of the page.
- Enter your password and click Delete to confirm.
If you would like to remove all attendees:
- Head to Reporting > Attendees.
- Check the box to the left of the Date then click on the 'Delete Selected' button.
- Enter your password and click Delete to confirm.
Top tip: after removing an attendee, their original purchase will still be shown under Revenue > Ticket Sales for you to reference, with their name and email address still visible.
In order to remove their details there also, head to Revenue > Ticket Sales > ... > Remove attendee data.
