Bring your audience together

Webinar Providers/ Host Connections 10

• I'm seeing a "Zoom Token Invalidated" error
• Your replay on Spotlightr isn't working
• You're having trouble playing videos uploaded to Vimeo
• You picked 'HTML5 Video' as your pre-recorded or replay video provider and the video won't play
• My webinar links are stuck on "creating speaker URLs"

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Payments 8

• You’re experiencing problems with payment
• You want to troubleshoot setting up Stripe
• Why have I not received my payout?
• You want to issue a refund
• You want to know about taxes and fees when it comes to your tickets on HeySummit

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Event Access 8

• Why can't I login with my Magic Link?
• You're seeing an error when signing up for HeySummit with the phone number field
• You can't sign in to your affiliate dashboard
• What happens if I make a speaker or session "inactive"?
• Troubleshooting attendee access issues when your Event is live

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Customization 6

• Your text on your landing page is off-centre
• Your speaker headshot is not displaying correctly
• Your promotional image has not been updated after changing a talk date
• You're trying to set up a Custom Domain and now you no longer have access to your event
• You're having trouble connecting your Zapier account

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