Scenario

Your talks are ready to go, but you want to check exactly how many HeySummit emails are being sent out to your attendees during your event.

Quick start

If you've ticked the option to have 'Attendees required to choose talks' (see Related Article "You want to limit the number of emails your attendees are receiving" below), this means that all attendees will only be signed up to the talks they've purposely chosen. This means that if your attendee has signed up for one talk, once your summit goes live, they will get:

1 Daily Digest
1 We're starting in under an hour
1 We're starting now
1 Your replay links and exclusive offers

If they've signed up for 2, they will get

1 Daily Digest
2 We're starting in under an hour (1 email for each talk they're booked into)
2 We're starting now (1 email for each talk they're booked into)
1 Your replay links and exclusive offers

Every attendee, no matter if they've signed up for 1 or 20 talks, will only receive ONE Daily Digest and ONE Your replay links and exclusive offers email blast.
If you've unticked the option to have 'Attendees required to choose talks', this means that all attendees will be automatically signed up to all sessions. This means that for every talk you have in your summit (let's call this x), once your summit goes live, they will get:

1 Daily Digest
x number of We're starting in under an hour (1 email for each talk they're booked into)
x number of We're starting now (1 email for each talk they're booked into)
1 Your replay links and exclusive offers

If you are worried that this is too overwhelming for your attendees, you can turn off email alerts for your talks by following these steps:
  1. Head to Event Setup > Email Templates > Attendee Emails > Manage Templates.
  2. Click on Update, then click on the ... followed by Edit Record.
  3. Un-tick the Active? box under the attendee email blast you want to remove.

Currently there is no way for Event Organizers to monitor whether and when emails have been sent to attendees. If you're worried that an attendee has not received an email, write to us at support@heysummit.com with their details and we'll look into it for you.

Note that these emails (Daily Digest, reminder and replay emails) never include the bare links to webinars or livestreams, only the link to the HeySummit talk page where they will be redirected to the appropriate platform if logged in with the correct ticket.