Check that your video was uploaded correctly with this handy guide.
Ensure you've signed out of HeySummit first, then use the link provided.
If your Zapier account isn't connecting, check your account permissions.
Ensure that your payment details are up-to-date.
Ensure your videos can be embedded 'Anywhere', or on a specific domain
Not seeing the changes in your auto-generated promo images yet? Find out why here.
Ensure you 'allow all domains' on your Spotlightr account.
Are you getting a "Page Not Found" error? Keep reading below to troubleshoot this issue.
Are your attendees unable to access your event, or to view the sessions they want to? Here is a comprehensive guide of how you, the Event Organiser, can help them out.
Sharing links to your event on social media and older versions of your promo image are still showing? Keep reading to find out why
Seeing an error when you try to connect your Stripe account to HeySummit? Read on
Be sure to add an area code to your phone number for the platform to create your account.
This article covers the main issues with replays so you can be confident your live sessions will live on for future viewers.
Read on to find out how to fix Custom Domain access issues