We're here to help
All of our knowledge right at your fingertips. Ask questions. Browse articles. Find answers.
Article suggestions
Featured articles
6 articles
You want to use Airmeet with HeySummit
You want to import your attendees
You want to set up a custom domain
You want to set up tickets for your event
You want to know when HeySummit sends your event emails
You want to set up Zoom Webinar
Analytics
14 articles
You're looking for a list of HeySummit cookies
You want to track attendees' social shares
You want to know what your attendee quota is
You want more information on HeySummit's built-in SEO support
You want to add Facebook Pixel to your site
You want to monitor your attendee numbers, tickets sold, affiliate payouts and revenue
How do I understand who has registered for my event vs. who has completed checkout?
You want to use Google Analytics with your summit page
View all articles in “Analytics”
Customisation
41 articles
You want to embed a form for registration or ticket sales
You want to set up a custom domain
You want to add custom JavaScript
Your text on your landing page is off-centre
You want to choose a Category Icon in HeySummit
You want to upload custom promo images
You want to change the time zone for your event
You want to create an outgoing webhook
View all articles in “Customisation”
Emails
17 articles
You want to know when HeySummit sends your event emails
You want to create a custom email address
You want to change the name of the person sending out emails to your attendees
Your attendee or speaker wants to unsubscribe from all event emails
You want to know how many emails your attendees are receiving
You want to reset your email templates to the default text
You want to limit the number of emails your attendees are receiving
You want to manually trigger an email
View all articles in “Emails”
Event Management
63 articles
You want to clear all pre-registrations
You want to offer a discounted ticket price for a limited time only
You want to know how many breakout sessions can run concurrently
You want to run live talks concurrently
You want to set up tickets for your event
You want to upload a pre-recorded talk
You're wondering what counts as an active event on your event quota
Your talk isn't showing up on your public page
View all articles in “Event Management”
Integration
45 articles
Troubleshooting Webinar Provider and Host connections
You want to integrate with Salesforce/ Marketo
You want to know how Remo integrates with HeySummit
You want to integrate an RTMP stream into HeySummit
You want to simultaneously broadcast your live talk on Facebook Live or other similar platforms
You want to set up a replay
You want to test embedding- Facebook or Disqus
You want to use Remo with HeySummit
View all articles in “Integration”
Payments
12 articles
You want to issue a refund
You want to set up your payout information
You want to know if there's a transaction fee for free events
You're confused about currency matters
You want to know why you are seeing a charge from HeySummit on your bank statement, PayPal account or card statement.
You want to set up a group ticket or bulk-purchase ticket.
How does Transferwise work?
You want to know about taxes and fees when it comes to your tickets on HeySummit
View all articles in “Payments”
People
36 articles
You want to import your attendees
Your sponsor wants to lead source from your summit attendees
You want your attendees to engage and chat with each other
You want to enable comments on your talk
You want your attendees to network during your event
You want to give your Speakers tickets to your event
You want to create and edit a speaker application form on your landing page
You want to auto-register your attendees for all sessions?
View all articles in “People”
Perks & Marketing
27 articles
You want to change affiliate commission or delete affiliates
You want to know how HeySummit determines giveaway winners
You want to try a HeySummit demo
You want to add 'sponsors' as a header link
You want to know if you can run a virtual sponsors fair or have exhibitor booths
You want to upsell your summit after it ends
You want to add a sponsor
You want to become a HeySummit affiliate
View all articles in “Perks & Marketing”
Support
10 articles
You want to see an example summit
You want to know the tools and resources HeySummit offers
You want to move an in-person event over to a virtual event
You're looking for guidance from HeySummit
You want to make a feature request
HeySummit 101: set up your summit
You're looking for guidance from your peers
You're new to the summit world and want to dive right in
View all articles in “Support”
Troubleshooting
16 articles
You picked 'HTML5 Video' as your pre-recorded or replay video provider and the video won't play
You can't sign in to your affiliate dashboard
You're having trouble connecting your Zapier account
You’re experiencing problems with payment
You're having trouble playing videos uploaded to Vimeo
Your promotional image has not been updated after changing a talk date
Your replay on Spotlightr isn't working
What happens if I make a speaker or session "inactive"?
View all articles in “Troubleshooting”
Custom Streams and Direct Link integrations
29 articles
You want to embed your Crowdcast session within your Heysummit page
You want to embed a Twitch Stream within Heysummit
You want to use Vhall with HeySummit
You want to use Zoom Meetings for your session
You want to use Microsoft Teams with HeySummit
You want to use Airmeet with HeySummit
You want to use Gather Voices with HeySummit
You want to use Icebreaker with HeySummit
View all articles in “Custom Streams and Direct Link integrations”
